Shipping policy
At Snuggle Puffs, we work hard to get your little one’s cozy bamboo pajamas delivered as quickly as possible.
Order Processing
• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order ships, you will receive a confirmation email with tracking information.
• During product launches, sales, or holidays, processing times may be slightly longer.
Domestic Shipping (United States)
• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (charges may apply)
• Shipping rates are calculated at checkout based on your location and selected shipping method.
Free Shipping
• Enjoy free U.S. shipping on orders over $75.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we strive to meet estimated delivery times, delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control may occur.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Snuggle Puffs is not responsible for packages delivered to incorrectly entered addresses. Additional shipping charges may apply for returned packages that need to be reshipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@snugglepuffs.com. We will work with the carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
support@snugglepuffs.com